Van Cleef & Arpels Boutique Administrator

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Location
BostonMassachusettsUSA
Seniority
Mid-Level
Posted
Mar 16, 2026

About Van Cleef & Arpels

Van Cleef & Arpels is a globally recognized maison of high jewelry and watches, celebrated for artisanal craftsmanship and poetic design. As part of the Richemont group, the brand operates a network of boutiques and ateliers worldwide and emphasizes impeccable client service, heritage savoir‑faire and exacting standards in product presentation and retail experience.

Van Cleef & Arpels seeks a Boutique Administrator in Boston to manage boutique operations, inventory and client files for its luxury jewelry boutique.

Role & Responsibilities

  • Oversee day‑to‑day administrative operations of the Boston boutique, ensuring adherence to brand standards and procedures.
  • Manage client files and CRM records, coordinate client appointments and support clienteling activities to optimise retention and conversion.
  • Conduct regular inventory control, reconcile stock records with POS and warehouse, and coordinate stock movements with regional logistics.
  • Prepare and submit daily and monthly sales, cash and administrative reports to regional management; assist with basic financial reconciliations.
  • Coordinate boutique visual presentation and liaison with merchandising teams to implement seasonal displays and product launches.
  • Serve as local compliance and loss‑prevention point person, enforcing security protocols and documentation for high‑value goods.
  • Act as primary administrative liaison between the boutique and regional/headquarter teams for HR, procurement and operations requests.

Qualifications

  • Proven administrative competence with meticulous attention to detail and discretion handling confidential client and financial information.
  • Excellent organisational skills with the ability to prioritise competing tasks in a luxury retail environment.
  • Strong verbal and written communication skills and the capacity to interact professionally with high‑net‑worth clients and internal stakeholders.
  • Demonstrated numeracy and experience preparing basic sales and cash reports.
  • Professional demeanour aligned with luxury brand standards and a commitment to exceptional client service.

Skills

Microsoft Excel Microsoft Office (Word, Outlook) Point‑of‑Sale (POS) systems Inventory management systems CRM / clienteling systems

Experience

Typically 2–5 years of retail administrative experience, preferably within luxury goods, jewelry or high‑end fashion boutiques; experience handling inventory, cash reconciliation and client records is expected.

Education

High school diploma required; associate degree or bachelor's degree in business, hospitality or a related field preferred.

Workplace

The successful candidate will be located in Boston, Massachusetts, USA.

Culture

The maison cultivates a culture of craftsmanship, discretion and refined client service; boutique teams operate with close collaboration and a strong emphasis on presentation, training and mentorship. Employees are expected to uphold the brand's heritage and deliver polished, personalised experiences to an international clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Coordinator», «Retail Administrative Coordinator», «Store Administrative Manager», «Boutique Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.