Van Cleef & Arpels Assistant Store Manager
- Location
- Abu Dhabi Abu Dhabi Emirate UAE
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 8, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
Van Cleef & Arpels seeks an Assistant Store Manager to oversee merchandising, financial management, sales staff and day-to-day operations of a medium to large boutique. The role leads team development and performance, budgets, customer and account relationships, sales execution, and HSE and inclusion compliance. Full-time position.
Role & Responsibilities
- Oversee merchandising, financial management, sales staff supervision, and overall store management to achieve operational sales performance goals.
- Manage day-to-day operations of a medium to large store with a diverse product line, optimizing the front end, back end, and sales floor.
- Identify team members’ individual development needs using the organization’s formal development framework; plan and implement actions, including continuing professional development, to build professional capabilities.
- Provide informal training or coaching to enhance others’ performance and help them fulfill their potential.
- Develop and communicate messaging and next steps for commonly raised customer issues.
- Create medium- or long-term work schedules to achieve business goals, coordinating across multiple teams.
- Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives, hold individuals accountable, and take corrective action as needed to achieve team and personal objectives.
- Communicate the actions required to implement the function’s strategy and business plan, explain how they relate to the broader organization’s mission, vision, and values, and motivate team members to achieve local business objectives.
- Configure complex product-and-service solutions and associated contractual terms to meet customer needs, presenting and negotiating agreements within predefined commercial parameters.
- Develop and deliver budget plans with guidance from senior colleagues.
- Define order-processing protocols to optimize the customer experience.
- Set clear objectives for each sales call, develop tailored presentations, gather and analyze relevant information, and secure agreement on customer requirements.
- Identify opportunities to grow customer-account value through additional products or services.
- Develop and implement relationship-management plans for complex potential customer accounts, building relationships with decision-makers and influencers to enable effective information flow and issue resolution.
- Monitor and review performance against health, safety, and environment (HSE) key performance indicators (KPIs); take action to improve performance and resolve noncompliance with HSE policies and procedures.
- Ensure compliance with the company’s diversity and inclusion guidelines in all aspects of the role.
Qualifications
- Master’s degree or equivalent level.
- Substantial general work experience and comprehensive job-related experience.
- Comprehensive job-related experience in the role’s area of expertise to a fully competent level.
- Experience planning and managing resources to deliver predetermined objectives set by senior managers.
Skills
Experience
Substantial general work experience and comprehensive job-related experience, including experience in the role’s area of expertise to a fully competent level.
Education
Master’s degree or equivalent level.
Workplace
The role is situated in Abu Dhabi, Abu Dhabi Emirate, UAE.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Boutique Manager», «Retail Operations Manager», «Assistant Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.