- Location
- Seoul Seoul South Korea
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Team Leader in Seoul who remains active in sales and clienteling while coordinating specific store tasks, supporting Client Advisors and assisting store management with onboarding, task allocation and shift scheduling. The role carries sales and CRM targets and sales commissions, with no direct people-management responsibility.
Role & Responsibilities
- Remain an active member of the sales force, working toward sales and CRM targets and earning sales commissions while taking responsibility for specific tasks.
- Manage assigned tasks such as CRM calling campaigns, prospect registration and follow-up, and cross-selling action plans, without direct people management.
- Act as the point of reference for Client Advisors on store policies and procedures.
- Handle sensitive sales and after-sales situations—including boutique returns, end-of-season matters, customer returns, repairs and complaints—in the absence of other managers.
- Ensure appropriate onboarding for new hires.
- Support the Store Manager or Team Manager with allocating duties and responsibilities to Sales Associates and scheduling shifts.
- Perform the role in accordance with headquarters’ policies and guidelines for personnel and product safety, store image and operations.
- Contribute to the correct operation of the store.
- Support the team in product maintenance, replenishment and display through strong product knowledge.
Qualifications
- Proven selling and clienteling skills.
- A strong record of sales and KPI performance.
- A collaborative mindset.
- Excellent communication and storytelling skills.
- Strong knowledge of store operations.
- Strong product knowledge.
Skills
Workplace
This position is based in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Leader», «Retail Team Leader», «Senior Sales Advisor», «Lead Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.