Valentino Team Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $25–30/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Valentino Team Leader role at Forum Shops in Las Vegas, NV. Full-time luxury retail leadership position with $25–$30/hr, commission, and comprehensive benefits.
Role & Responsibilities
- Meet individual sales targets and contribute to overall store sales objectives
- Develop and retain existing clients while recruiting new potential customers through walk-ins, private appointments, distance sales, and sales partnerships
- Collect and maintain client data, enriching the prospect database while updating current client information
- Master the knowledge of every Valentino creation and convey engaging storytelling around products
- Execute all tasks in full compliance with operations guidelines including after-sales assistance, product transfers, stock management, and documentation
- Support the execution of operational and administrative tasks such as cycle counts, stock takes, product receiving and transfers
- Implement all store policies and procedures utilizing company systems including Smart XP, MY-V XP, PRISM, SAP, the Training App, and After Sales App
- Collaborate with in-store and visual merchandising teams, verifying and reporting relevant information to store management
- Support Store Management in executing CRM calling campaigns, prospect registration and follow-up, conversion rate and cross-selling action plans
- Actively assist Client Advisors during sales partnership initiatives and OTO appointments
- Manage sensitive situations related to sales activities and after-sales services, including boutique returns, end-of-season processes, client returns, repairs, and complaints
- Facilitate onboarding for new hires and serve as a point of reference for training-related activities
- Collaborate with Store Management in assigning duties and coordinating shift schedules
Qualifications
- Passion for luxury retail and proven brand ambassador experience
- Deep understanding of client needs and behaviors
- Strong interpersonal and team collaboration skills
- Proactive problem-solving abilities
- Demonstrated ability to manage operations efficiently and coordinate tasks
- Experience with CRM systems and retail management software
Skills
Experience
Minimum 2-3 years of luxury retail or sales leadership experience, with demonstrated success in client engagement, sales achievement, and team coordination in a high-end retail environment.
Education
High school diploma or equivalent required; bachelor's degree in business, hospitality, or related field preferred.
Workplace
This position is based in Las Vegas, Nevada, USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 30 per hour.
Benefits
Commission opportunity, comprehensive medical, dental, and vision benefits, paid time off and company holidays, career growth and development opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Client Services Lead», «Retail Operations Lead», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.