Valentino Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Store Manager position at Valentino Madrid Canalejas—lead luxury retail operations, drive sales, and manage team excellence.
Role & Responsibilities
- Drive overall store sales performance by establishing team sales targets and strategies to increase productivity and revenue
- Develop and implement bespoke clienteling strategies to engage, retain, and recruit clients across all segments, ensuring personalized experiences
- Oversee client data acquisition and database management to ensure enriched and current client information
- Maintain in-depth product knowledge and develop training programs to enhance team expertise and storytelling abilities
- Ensure visual merchandising standards align with brand guidelines and maintain ongoing communication with VM teams for display optimization
- Execute operational excellence through compliance with all procedural guidelines including after-sales assistance, product transfers, and consignment processes
- Oversee cycle counts, stock takes, product receiving, and documentation management
- Lead, motivate, and develop store team members, providing regular feedback and coaching for continuous professional growth
- Collaborate with in-store and Visual Merchandising teams to maintain brand aesthetic standards and visual excellence
- Serve as primary point of contact between store and headquarters, reporting on performance, client feedback, and market trends
- Implement corporate strategies and initiatives at store level in collaboration with merchandising, operations, and CRM teams
- Partner with headquarters training and HR departments to develop and deliver team training programs
- Work with merchandising and supply chain teams to optimize inventory levels and provide feedback on product performance
Qualifications
- Proven track record of success in luxury retail store management or similar senior retail leadership roles
- Demonstrated excellence in driving sales performance and achieving ambitious revenue targets
- Strong expertise in clienteling strategies and customer relationship management in a luxury environment
- Exceptional operational management skills with the ability to oversee complex administrative and logistical processes
- Advanced proficiency with retail systems and digital tools (experience with Smart XP, MY-V XP, PRISM, SAP, or equivalent platforms is highly valued)
- Strategic leadership capability with the ability to develop and implement long-term business strategies
- Proven ability to build, lead, and develop high-performing teams in a luxury retail setting
Skills
Experience
Minimum 5–7 years of progressive retail management experience in the luxury sector, with at least 2–3 years in a store management or equivalent senior retail leadership capacity. Direct experience leading multi-department boutiques, managing sales teams, and executing corporate merchandising strategies is essential.
Education
Bachelor's degree in Business Administration, Retail Management, Fashion, or a related discipline; or equivalent professional experience demonstrating advanced business acumen and retail industry expertise.
Workplace
The successful candidate will be located in Madrid, Madrid, Spain.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Director», «Boutique Manager», «Sales Director», «Store Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.