- Location
- Los Cabos Baja California Sur Mexico
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Stock Supervisor to orchestrate back-of-house operations and guide the store team in ensuring compliance with company guidelines. The role manages inventory accuracy, merchandise replenishment, product intake and outflow, and omnichannel fulfillment while maintaining the highest standards of care for Valentino products. This position serves as the critical liaison between front and back of house, supporting the sales team and Store Operations Manager with seamless stockroom management to enhance the overall client experience.
Role & Responsibilities
- Implement and maintain effective organization of sellable and non-sellable products to optimize sales processes and minimize client waiting time
- Manage merchandise replenishment and ensure prompt availability on the shop floor to support the sales team
- Execute cycle counts and annual stock-takes while tracking reconciliation of discrepancies and reporting stock losses or unusual adjustments
- Oversee product intake and outflow, coordinating with relevant counterparts to optimize stock capacity and maintain proper stock rotation
- Ensure omnichannel "ship-from-store" orders are executed promptly to minimize cancellation rates and enhance client satisfaction
- Implement loss prevention policies and conduct regular audits of stock movements to safeguard company assets
- Manage before-and-after-sales product processes including client returns, repairs, and complaints while ensuring exceptional care
- Support the Store Manager in implementing retail operation policies and procedures related to back-of-house management
- Utilize company systems and tools effectively including SAP, Smart XP, PRISM, and the After Sales App
Qualifications
- Bilingual fluency in English and Spanish
- Proven expertise in inventory management and stock discrepancy resolution
- Demonstrated ability to lead and orchestrate team operations
- Strong knowledge of loss prevention practices and compliance auditing
- Experience with retail management systems and point-of-sale technology
Skills
Experience
Minimum 3–5 years of experience in retail stock management, back-of-house operations, or inventory control within a luxury retail environment. Direct experience managing a store stockroom and coordinating with sales teams required.
Education
Secondary education or equivalent required; further formal training in retail operations or supply chain management is advantageous.
Workplace
The role is situated in Los Cabos, Baja California Sur, Mexico.
Explore jobs in Mexico.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Inventory Supervisor», «Stockroom Manager», «Back-of-House Supervisor», «Merchandise Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.