Valentino Stock Associate

About Valentino

Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.

Role & Responsibilities

• Execute operational tasks in line with Valentino’s guidelines and support the sales team with back-end activities that facilitate the sales process.
• Organize sellable and non-sellable products efficiently in the store.
• Support the sales team by replenishing merchandise on the shop floor quickly and efficiently.
• Support the Store Manager with orders for non-core materials, including stationery, packaging and uniforms.
• Process deliveries and transfers within required deadlines to support sales and the client experience.
• Process omnichannel ship-from-store orders when applicable.
• Manage stock activities using company tools and systems, including SAP, Smart XP, PRISM and After Sales App.
• Conduct regular cycle counts and annual stocktakes to maintain accurate inventory records.
• Track the reconciliation of stock discrepancies and promptly report stock losses, thefts and unusual stock adjustments for approval.
• Audit stock movements regularly, including stolen merchandise, negative on-hand stock, in-transit, on-consignment, on-hold, repairs, damaged goods and uniforms.
• Support the Store Manager in implementing loss-prevention policies and managing potential challenges.
• Maintain effective control of merchandise and promptly identify defective or damaged items.
• Handle and care for products properly to prevent damage and missed sales opportunities.
• Assist colleagues with after-sales processes, including client returns, repairs and complaints, while ensuring exceptional client care.

Qualifications

• Demonstrated operational efficiency in executing back-end processes to support sales teams and enhance store performance.
• Strong ability to maintain accurate inventory records through regular audits, stocktakes and efficient reconciliation of discrepancies.
• Precision in product handling, adherence to quality standards and proactive identification of defective or damaged items.
• Flexibility to support front-of-house colleagues promptly in delivering exceptional client service.
• Ability to collaborate effectively with sales teams and management to ensure smooth product flows and high-quality client care during after-sales processes.

Skills

Culture

Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.