Valentino Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Valentino seeks a Senior Client Advisor in Bangkok to lead luxury sales, mentoring, and exceptional customer service in a dynamic fashion retail environment.
Role & Responsibilities
- Develop store business through excellence in clienteling and strategic KPI performance including conversion rate, cross-selling, average transaction value (AVT), and upselling
- Deliver consistently exceptional couture-level service across all product categories
- Mentor and coach junior client advisors on customer journey enhancement and KPI improvement
- Collaborate on partnership sales initiatives and One-to-One (OTO) appointment routines
- Naturally integrate digital selling tools and CRM platforms into clienteling activities
- Contribute to operational excellence including product maintenance, merchandise replenishment, and visual display standards
Qualifications
- Proven track record of sales and clienteling excellence in luxury retail
- Demonstrated ability to sell across multiple product categories
- Strong collaborative mindset with coaching and mentoring capability
- Excellent communication and storytelling skills
- Comprehensive product knowledge supporting team operations and customer education
Skills
Experience
Proven experience in luxury retail sales with demonstrated ability to manage KPIs, build client relationships, and mentor team members. Evidence of success in multi-category selling and driving conversion metrics required.
Education
High school diploma or equivalent; luxury retail or advanced customer service training preferred.
Workplace
This position is based in Bangkok, Bangkok, Thailand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Retail Specialist», «Premium Client Relations Specialist», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.