Valentino E-Commerce Content Specialist

About Valentino

Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.

The E-Commerce Store & Content Specialist supports Valentino’s online store through content, product, and website operations, working across teams to improve the customer journey, conversion, and sales. This fixed-term maternity-leave replacement is covered by the Tessile Industria National Collective Labor Agreement (CCNL).

Role & Responsibilities

• Define requirements and oversee testing for new projects and features.
• Produce reports to monitor key features, such as Back in Stock.
• Help monitor and enhance customer service processes to support an excellent experience for Valentino clients.
• Support quarterly benchmarking analyses to track competitor strategies.
• Work with internal stakeholders and external partners to optimize site navigation, the customer journey, checkout funnel, and product placement to increase conversion and online sales.
• Collaborate with cross-functional teams—including Digital Marketing, Customer Care, CRM, Client Advisors, Merchandising, and Logistics—to collect and share business information in support of commercial objectives.
• Perform operational tasks in Adobe Experience and conduct frontend website quality checks to ensure a seamless customer journey.
• Contribute to website content activities, including the Home Page, Landing Pages, Ccare Area, and Legal area.
• Support activities before, during, and after Fashion Shows.
• Help maintain the quality and presentation of the online store by carrying out site dressing in line with the commercial calendar.
• Set up and publish products and manage the catalog using SAP Commerce Cloud (SAP CC).

Qualifications

• At least 1 year of experience in a similar role.
• Understanding of content publishing processes and CMS platforms.
• Ability to support Store Management with content-related and operational activities.
• Hands-on approach and willingness to manage day-to-day operational tasks.
• Good knowledge of Excel, PowerPoint, and English.
• Strong interest in retail, fashion, and digital commerce.
• Flexibility, proactivity, and adaptability to changing business needs.
• Experience with SAP Commerce Cloud, Adobe Experience Manager (AEM), or similar tools is a plus.

Skills

Experience

At least 1 year in a similar role.

Workplace

Benefits

Smart working arrangements and meal vouchers, in addition to benefits and initiatives provided under the applicable National Collective Labor Agreement (CCNL) and by law.

Culture

Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.