- Location
- Suwon Gyeonggi-do South Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 20, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
The Client Advisor delivers Valentino Couture Service throughout the client journey, develops and retains clientele, and pursues sales opportunities across in-store and appointment channels. The role also supports after-sales, stock management, visual display guidelines and boutique operations, including shipping and receiving when an Ops HC is not present.
Role & Responsibilities
- Master the client journey and create customer emotion and desire.
- Engage existing and prospective clients according to the weekly plan set by Store Management.
- Deliver Valentino Couture Service impeccably at every stage: sales preparation, welcome, client exploration, product presentation, closing and farewell.
- Develop and retain existing clients and recruit new and prospective clients.
- Engage clients through every sales opportunity, including walk-ins, private appointments and phone consignments.
- Actively participate in sales in partnership and the OTO appointment routine.
- Handle sales and after-sales activities, including boutique returns, end-of-season returns, customer returns, repairs and complaints.
- Maintain products in good condition and replenish the sales floor.
- Know warehouse stock across all categories to ensure shelves are restocked and maximize sales.
- Follow administrative and operational procedures.
- Liaise with the In-Store Visual team to follow display guidelines, and verify and report relevant information to Store Management.
- When an Ops HC is not present, actively carry out operational tasks, including shipping and receiving.
Skills
Workplace
The successful candidate will be located in Suwon, Gyeonggi-do, South Korea.
Explore jobs in South Korea.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Associate», «Luxury Sales Associate», «Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.