- Location
- Paris Île-de-France France
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Client Advisor for the Saint Honoré boutique to embody brand values and orchestrate all stages of the luxury client experience. The role encompasses sales achievement against individual targets, client engagement and retention through clienteling and data acquisition, mastery of product storytelling, and operational excellence across store systems and inventory management.
Role & Responsibilities
- Meet individual sales targets and contribute to store sales objectives while maintaining clear understanding of KPI correlation to client experience
- Develop and retain existing clients through engagement and recruitment of new prospects across walk-in, private appointment, distance, and partnership sales channels
- Acquire and enrich client data through every selling opportunity while maintaining and updating the current client database
- Master Valentino product knowledge and convey compelling storytelling around each creation
- Contribute to display maintenance and store aesthetics
- Execute all operational tasks in full compliance with guidelines including after-sales assistance, product transfers, holds, consignment, and inventory management
- Support operational and administrative tasks such as cycle counts, stock takes, receiving, transfers, and documentation
- Leverage company tools and systems including Smart XP, MY-V XP, PRISM, SAP, Training App, and After Sales App to manage store activities
Qualifications
- Demonstrated ability to meet and exceed individual sales targets
- Experience in clienteling and client relationship management within luxury retail
- Proficiency with retail management systems and point-of-sale technology
- Strong understanding of KPI metrics and their relationship to client experience
- Expertise in inventory management and operational compliance
- Ability to collect, manage, and utilize client data effectively
Skills
Experience
Minimum 2-3 years of experience in luxury retail sales or clienteling environments, with demonstrated success in meeting sales targets and developing client relationships.
Education
Secondary education required; retail or fashion certifications preferred.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Relations Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.