- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 19, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
The Client Advisor builds client relationships, develops new clientele, supports store KPIs through clienteling and sales, delivers Valentino Couture Service, and uses digital tools. Full-time shift work is preferred.
Role & Responsibilities
- Build and maintain relationships with existing clients while developing new and prospective clients.
- Contribute to store business through excellent clienteling and work toward KPIs including conversion rate, cross-selling, average transaction value (AVT), upselling, and strategic zoning.
- Deliver Valentino Couture Service standards.
- Integrate and use digital tools naturally in sales and clienteling activities.
Qualifications
- At least 2 years of experience in retail; luxury experience is preferred.
- Strong communication and interpersonal relationship-building abilities.
- Motivated, positive, and committed to teamwork.
- Strong drive to achieve targets and exceed expectations.
- Availability for full-time shift work is preferred.
Skills
Experience
At least 2 years of retail experience; luxury experience is preferred.
Workplace
The successful candidate will be located in Osaka, Osaka, Japan.
Explore jobs in Japan.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Associate», «Luxury Retail Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.