Valentino Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Valentino Client Advisor position in Miami Design District—luxury retail sales role combining styling, clienteling, and boutique operations.
Role & Responsibilities
- Master the complete client journey to cultivate long-term relationships and exceed CRM targets through proactive engagement with existing and prospective clients
- Deliver impeccable Valentino Couture Service across all transaction phases: preparation, welcome, client exploration, product presentation, closing, and farewell
- Develop and execute personalized clienteling campaigns utilizing all available CRM tools and capture comprehensive client data to maintain detailed qualitative customer profiles
- Build and manage a curated portfolio of clients, including VVICs and VICs, leveraging trend awareness and seasonal knowledge to provide tailored styling guidance
- Maintain expert product knowledge across all categories, sourcing from warehouse stock to ensure consistent sales performance and floor replenishment
- Prepare and execute client appointments through research, merchandise organization, and environment curation; remain current on new arrivals and in-store events
- Execute all POS transactions with accuracy and manage sales and after-sales activities including returns, repairs, complaints, and end-of-season processing
- Collaborate with visual merchandising, operations, and management teams to uphold presentation standards, manage day-to-day store operations, and support shipping/receiving as needed
Qualifications
- Proven track record in luxury retail sales with demonstrated clientele-focused experience
- Exceptional client relationship building and verbal/written communication skills
- Proficiency with retail POS systems and Microsoft Office Suite (Word, Excel, Outlook)
- Current awareness of fashion trends and seasonal collections across multiple product categories
- Action-oriented problem-solver with demonstrated drive for results and sales achievement
- Team-oriented professional capable of thriving in a fast-paced, results-driven environment
Skills
Experience
Previous luxury retail sales experience with a proven track record of achieving sales results and building strong client relationships within a clientele-focused environment.
Education
Not specified
Workplace
The successful candidate will be located in Miami, Florida, USA.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Sales Advisor», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.