Valentino Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Sep 30, 2026

Valentino Client Advisor – Melbourne. Join Maison Valentino's retail team and deliver luxury clienteling with focus on client retention and KPI achievement.

Role & Responsibilities

  • Develop and retain existing clientele while recruiting new and potential customers through strategic relationship-building
  • Contribute to store business performance by delivering exceptional clienteling, meeting KPI targets including conversion rate, cross-selling, average transaction value, and upselling objectives
  • Execute the Valentino Couture Service standard with mastery and care to every client interaction
  • Integrate digital tools seamlessly into selling and clienteling activities to enhance customer experience

Qualifications

  • Minimum 2 years of retail experience, preferably in the luxury retail sector
  • Excellent communication and interpersonal skills
  • Team player with a naturally outgoing and engaging personality
  • Demonstrated ability to meet and exceed performance expectations and KPI targets

Skills

Client relationship management Luxury retail sales Digital tools for clienteling and POS systems Cross-selling and upselling techniques Product knowledge Customer service excellence

Experience

Minimum 2 years of retail experience, preferably within the luxury retail industry, with a proven track record of client development, sales achievement, and KPI attainment.

Workplace

The successful candidate will be located in Melbourne, Victoria, Australia.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Valentino

Valentino Client Advisor

Melbourne, Australia

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