Valentino Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Valentino Client Advisor position in Madrid—drive luxury sales, build client relationships, and embody brand excellence in a dynamic retail environment.
Role & Responsibilities
- Meet individual sales targets and contribute to overall store sales objectives while maintaining clarity on KPI correlations
- Develop, retain, and recruit clients through strategic engagement across all sales channels including walk-ins, private appointments, distance sales, and partnership opportunities
- Collect and manage client data to enrich the prospect database while maintaining and updating current client lists
- Master Valentino's product range and convey compelling storytelling around each creation to enhance client engagement
- Contribute to display maintenance and ensure visual merchandising standards are upheld throughout the store
- Execute all store operations in full compliance with operational guidelines including after-sales assistance, product transfers, and stock management
- Support execution of operational and administrative tasks such as cycle counts, stock takes, product receiving and transfers, and documentation
- Utilize company systems and tools including Smart XP, MY-V XP, PRISM, SAP, Training App, and After Sales App to manage store activities efficiently
Qualifications
- Strong understanding of luxury retail operations and client experience
- Proficiency with point-of-sale systems and retail management software
- Excellent communication and interpersonal skills
- Demonstrated ability to achieve sales targets and KPIs
- Client data management and CRM experience
Skills
Experience
Minimum 2 years of experience in luxury retail sales or client-facing roles within fashion, jewelry, or premium goods sectors, with demonstrated success in achieving sales targets and building lasting client relationships.
Education
Secondary education required; further studies in fashion, luxury business, or retail management preferred.
Workplace
This position is based in Madrid, Madrid, Spain.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.