Valentino Client Advisor
- Location
- Los Cabos Baja California Sur Mexico
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Valentino Client Advisor position in Los Cabos, Mexico. Create meaningful retail experiences and drive sales through personalized styling and client relationship management.
Role & Responsibilities
- Master the Client Journey to create strong long-term client relationships and proactive engagement with existing and potential clientele
- Deliver Valentino Couture Service across all phases—preparation, welcome, exploration, product presentation, closing, and farewell
- Manage CRM targets and implement personalized reach-out campaigns using available clienteling tools
- Capture and consistently record client data with qualitative notes; maintain awareness of personal customer portfolio including VVIC and VIC accounts
- Achieve sales, KPIs, and CRM targets consistently
- Discover client needs and guide them across all brand categories; curate looks informed by current fashion trends and seasonal offerings
- Develop strong product and fit knowledge through company trainings, tools, and in-store employee fit sessions
- Prepare for client appointments by researching preferences, organizing merchandise, and creating welcoming environments
- Assist with all sales and after-sales activities including returns, end-of-season management, repairs, and complaint resolution
- Ensure product maintenance and replenishment on the sales floor; maintain awareness of warehouse stock across all categories
- Liaise with the Visual team to follow display guidelines and uphold presentation standards
- Operate POS system to perform all client transactions and assist with operational tasks including shipping and receiving when needed
Qualifications
- Previous luxury retail sales experience with a strong clientele focus
- Proven track record in achieving sales results
- Exceptional customer relationship building skills
- Strong verbal and written communication abilities
- Proficiency with POS systems and Microsoft Office applications (Word, Excel, Outlook)
- Bilingual English and Spanish
- Flexible availability including evenings, weekends, and holidays
- Action-oriented mindset with drive for results
- Problem-solving capability
- Strong team collaboration skills
Skills
Experience
Previous luxury retail sales experience with demonstrated clientele focus and proven track record in achieving sales results.
Education
No formal educational requirements specified.
Workplace
The successful candidate will be located in Los Cabos, Baja California Sur, Mexico.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Styling Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.