- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Client Advisor to develop and retain clients, recruit new clientele, deliver the Valentino Couture Service, and contribute to store performance through clienteling, KPI achievement, and digital tools. At least 2 years of retail experience is required, preferably in luxury retail; full-time shift availability is preferred.
Role & Responsibilities
- Develop and retain existing clients while recruiting new and prospective clients.
- Contribute to store performance through excellent clienteling and achievement of KPIs, including conversion rate, cross-selling, AVT, upselling, and strategic zoning.
- Deliver the Valentino Couture Service.
- Integrate digital tools into selling and clienteling activities.
Qualifications
- At least 2 years of retail experience, preferably in the luxury retail industry.
- Good communication and interpersonal skills.
- A motivated team player with an outgoing personality.
- Drive to meet and exceed performance expectations.
- Availability to work full-time shift hours is preferred.
Skills
Experience
At least 2 years of retail experience, preferably in the luxury retail industry.
Workplace
The successful candidate will be located in Karuizawa, Nagano, Japan.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Sales Advisor», «Luxury Sales Associate», «Client Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.