Valentino Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Valentino Client Advisor in Hong Kong — luxury retail role focused on clienteling, sales KPIs, and couture service excellence.
Role & Responsibilities
- Focus on development and retention of existing clients while recruiting new and prospective clientele
- Develop store business through excellent clienteling practices and KPI performance management including conversion rate, cross-selling, average transaction value, upselling, and strategic zoning
- Deliver couture-level service excellence across all product categories at all times
- Foster sales growth through partnership-driven initiatives and one-to-one appointment routines
- Integrate digital tools naturally into selling and clienteling activities
- Execute operational tasks including shipping and receiving when an operations head count is not present
Qualifications
- Post-secondary education or equivalent diploma
- Minimum 2 years' working experience in luxury fashion industry
- Proven selling and clienteling skills
- Excellent communication and storytelling abilities
- Strong product knowledge to support team in product maintenance, replenishment, and display
- Fluent command of Cantonese, English, and Mandarin (spoken)
Skills
Experience
Minimum 2 years' working experience in the luxury fashion industry, with demonstrated selling and clienteling expertise.
Education
Post-secondary education or equivalent diploma.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.