- Location
- Cabazon California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $20–21/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Client Advisor to create meaningful client experiences and drive boutique success through sophisticated styling and relationship management. The role encompasses luxury retail sales, personalized clienteling, product expertise across all collections, and operational support, with emphasis on building enduring VIP relationships and achieving CRM and sales targets.
Role & Responsibilities
- Master the client journey to establish strong long-term relationships and drive repeat business
- Deliver impeccable Valentino Couture Service across all phases: preparation, welcome, exploration, product presentation, closing, and farewell
- Proactively engage existing and prospective clientele through targeted reach-out campaigns and all available clienteling tools
- Consistently capture and maintain comprehensive client data, including qualitative notes and portfolio information
- Manage VIP and VVIP client portfolios and implement personalized engagement strategies aligned with CRM targets
- Develop comprehensive product knowledge across all brand categories and current seasonal trends through training and in-store sessions
- Curate and present personalized styling recommendations based on individual client preferences and needs
- Prepare client appointments through preference research, merchandise organization, and environment curation
- Execute all point-of-sale transactions and ensure compliance with company policies and procedures
- Maintain impeccable product presentation, replenishment, and floor standards; coordinate with visual merchandising team
- Manage sales and post-sale activities including returns, exchanges, repairs, and complaints with professionalism
- Execute operational tasks including shipping and receiving as needed to support seamless store operations
- Consistently achieve individual sales, KPIs, and CRM targets
Qualifications
- Proven experience in luxury retail sales with demonstrated clientele-focused expertise
- Exceptional track record in achieving and exceeding sales results
- Advanced customer relationship-building and personalization skills
- Superior verbal and written communication abilities
- Proficiency with retail POS systems and Microsoft Office Suite (Word, Excel, Outlook)
- Flexibility to work variable schedules including evenings, weekends, and holidays
- Action-oriented with strong drive for results and problem-solving capability
- Team-oriented collaborative mindset
Skills
Experience
Previous luxury retail sales experience with demonstrated success in clientele-focused roles and proven achievement of sales targets.
Education
Not specified
Workplace
The successful candidate will be located in Cabazon, California, USA, with easy access to Los Angeles.
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Compensation
The base compensation for this position ranges from USD 20 to USD 21 per hour.
Benefits
Commission on top of base salary
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Sales Associate», «Retail Associate», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.