- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
The Client Advisor represents Valentino and delivers the client experience from preparation through retention, meeting sales targets and developing client relationships. The role also covers product storytelling, display upkeep and operational and administrative support, using company systems including Smart XP, MY-V XP, PRISM, SAP, Training App and After Sales App. This is a fixed-term position in Barcelona.
Role & Responsibilities
- Represent Valentino and embody its brand values throughout the client experience, from preparation to retention.
- Meet individual sales targets and contribute to overall store sales objectives.
- Understand how each stage of the client experience relates to KPIs; use styling to drive cross-selling and increase average transaction value.
- Develop and retain existing client relationships, recruit new and potential clients, and engage clients through walk-in visits, private appointments, distance sales and partnership sales.
- Collect data from prospective clients, enrich the prospect database, and maintain and update the current client list.
- Master the know-how of Valentino creations and convey engaging, appropriate product stories.
- Contribute to maintaining product displays.
- Perform tasks in compliance with operational guidelines, including after-sales assistance, product transfer requests, on-hold items and consignment.
- Support operational and administrative tasks, including cycle counts, stocktakes, product receiving and transfers, documentation and archiving; help maintain stock organization to standard.
- Manage store activities using company tools and systems.
Skills
Workplace
The successful candidate will be located in Barcelona, Catalonia, Spain.
Explore jobs in Catalonia or in Spain.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.