- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Beauty Counter Supervisor in Shenzhen to lead counter sales, service, consumer relationships, retail operations and team development. The role includes full-time employment, counter and inventory oversight, staff scheduling and performance coaching; relevant experience of at least 2 years is preferred.
Role & Responsibilities
- Lead, guide and motivate the team to achieve sales targets; manage, allocate and monitor performance metrics.
- Raise service standards at the counter, deliver an exceptional consumer experience and strengthen consumer relationships.
- Manage counter consumer relationships and develop plans to retain existing clients and attract new ones.
- Maintain effective working relationships with department stores and shopping centres, support their initiatives and strengthen the brand’s reputation in the local retail area.
- Monitor market trends and competitors, identify the counter’s strengths and develop sales opportunities.
- Ensure the counter and team comply with company policies and maintain the brand image.
- Operate and maintain beauty retail systems, beauty equipment and digital tools used at the counter.
- Manage counter merchandise and inventory, ensuring accurate stock counts and records.
- Monitor team performance, identify gaps, support training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing meets business needs and allocate shifts and work tasks appropriately.
- Communicate effectively with team members, share information across levels, build team loyalty, encourage openness and collaboration, and sustain high morale.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear expression skills.
- Strong people-management skills.
- A strong service orientation.
- A reflective mindset, clear career goals and resilience at work.
- At least 2 years of relevant experience preferred.
Skills
Experience
At least 2 years of relevant experience preferred.
Benefits
Brand-specific professional training and the group’s training programme; performance bonuses; five social insurance schemes and one housing fund; supplementary commercial medical insurance; regular company benefits, including holiday benefits, employee purchases and free products; paid annual leave and sick leave.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Team Leader», «Beauty Retail Supervisor», «Beauty Sales Supervisor», «Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.