- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Beauty Counter Supervisor in Guangzhou to lead counter sales, service, operations and team development, including target management, client relationships, inventory and staffing. The role is full-time and includes professional training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Lead and coach the team to achieve sales targets, managing, allocating and tracking performance indicators.
- Improve counter service standards to deliver an exceptional consumer experience and strengthen consumer relationships.
- Manage consumer relationships at the counter and develop plans to retain existing clients and attract new ones.
- Maintain strong partnerships with department stores and shopping centres, support their initiatives and build the brand’s reputation in the retail area.
- Monitor market trends and competitors, identify the counter’s strengths and develop sales opportunities.
- Oversee compliance with company policies at the counter and among team members, and uphold the brand image.
- Use and maintain beauty retail systems, beauty equipment and digital tools associated with the counter.
- Manage counter merchandise and inventory, ensuring accurate stocktaking and inventory records.
- Monitor team performance, identify gaps, coordinate training, recommend solutions and coach team members.
- Manage, motivate and develop team members.
- Ensure staffing levels meet the counter’s business needs and allocate shifts and work tasks appropriately.
- Communicate effectively with team members, share information across the team, strengthen loyalty, encourage openness and collaboration, and maintain high morale.
- Build knowledge of the brand and its products; uphold brand culture and values; understand beauty-market and consumer trends; follow company and brand policies and procedures; use digital tools; and follow BA team-management processes and guidelines, including the employee handbook.
- Plan and execute counter business activity; manage counter sales performance; maintain a customer-centric approach; support retail operations; coach the team and manage performance; foster teamwork; and communicate and collaborate effectively.
Qualifications
- Passion for the beauty retail industry.
- Strong communication and clear presentation skills.
- Strong people-management skills.
- A strong service orientation.
- Thoughtful, resilient, and goal-oriented about career development.
- At least 2 years of relevant work experience preferred.
Skills
Experience
At least 2 years of relevant work experience preferred.
Workplace
This position is based in Guangzhou, Guangdong, China.
Explore jobs in China.
Benefits
Brand-specific professional training courses and a comprehensive group training programme; performance bonuses; statutory social insurance and housing fund; supplemental commercial medical insurance; regular company benefits including holiday benefits, employee purchase discounts and free products; paid annual leave and sick leave.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Beauty Team Supervisor», «Beauty Retail Supervisor», «Beauty Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.