- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Beauty Advisor in Shanghai to deliver personalized beauty consultations and excellent customer experiences while meeting sales targets and supporting counter operations. The role includes brand and product expertise, customer relationship building, merchandising, stocktaking, and compliance. Benefits include professional training, performance bonuses, insurance, company benefits, and paid annual and sick leave.
Role & Responsibilities
- Provide professional brand advice and an excellent customer experience while achieving sales targets.
- Meet the sales objectives set by the company.
- Use sales techniques to recommend appropriate products and deliver a professional, personalized experience that meets customer expectations.
- Build and maintain comprehensive customer relationships, recruit new customers, and strengthen customer loyalty.
- Work effectively with department store and shopping mall staff.
- Keep abreast of beauty market trends and competitor activity.
- Maintain knowledge of the brand and product categories, including skincare, makeup techniques, and fragrance.
- Identify customer needs, provide personalized consultations, recommend suitable products, and support customers in trying them.
- Represent the brand through attentive service and after-sales support; understand customer profiles and maintain timely contact with empathy and strong communication.
- Complete daily tasks assigned by the counter manager, including merchandising, cleaning, and stocktaking, and safeguard store or counter assets.
- Use relevant retail systems, beauty equipment, and digital tools.
- Follow company compliance policies and uphold the brand image.
Qualifications
- Knowledge of the brand and its products.
- Ability to embody the brand's culture and values.
- Awareness of beauty market and consumer trends.
- Knowledge of company and brand policies and procedures.
- Familiarity with digital tools.
- Enthusiasm for beauty retail.
- Strong communication skills and clear expression.
- Strong learning and adaptability, with a collaborative approach.
- A strong service orientation.
- Resilience at work.
Skills
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Benefits
Brand-specific professional training; performance bonus scheme; statutory social insurance and housing fund; supplementary commercial medical insurance; regular company benefits including holiday benefits, employee purchases, and free products; paid annual leave and sick leave.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.