- Location
- Le Locle Neuchâtel Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- IT & Technology Systems
- Industry
- Fine Watches & Horology
- Posted
- Nov 10, 2026
About Tudor
Rolex, a prestigious name in the luxury watchmaking industry, is renowned for its commitment to excellence and innovation. As part of the Rolex family, Tudor benefits from the same dedication to quality and craftsmanship. The brand offers a dynamic and inspiring work environment where creativity and expertise are highly valued.
Tudor seeks an Application Support Project Coordinator for its Manufacture in Le Locle. The role coordinates incident resolution, application change requests and IT solution deployments, and contributes to projects focused on production performance management.
Role & Responsibilities
- Analyze situations and contexts to identify incidents and provide first-level resolution.
- Liaise with relevant departments, document IT incidents, and escalate them to the appropriate teams for correction.
- Collaborate with the application support team in Geneva to contribute to lasting incident resolution.
- Gather and synthesize change requirements related to Flexnet and BI tools.
- Submit requests to the external IT team, supported by the application support team in Geneva, and track development priorities and deadlines.
- Test proposed solutions and coordinate their deployment within the Manufacture.
- Follow up on varied projects related to production performance management.
Qualifications
- Higher education in computer science, information systems, or an equivalent field.
- Experience in application support and IT project follow-up is an asset.
- Knowledge of Flexnet and SAP BI tools.
- Strong analytical, synthesis, and problem-solving abilities.
- Organized and rigorous, with the ability to manage multiple requests in parallel.
- Strong interpersonal skills and the ability to collaborate with a range of internal and external stakeholders.
- Team-oriented, proactive, and interested in production performance challenges.
Skills
Education
Higher education in computer science, information systems, or an equivalent field.
Workplace
The role is situated in Le Locle, Neuchâtel, Switzerland.
Explore jobs in Neuchâtel or in Switzerland.
Benefits
A stimulating work environment and excellent working conditions.
Culture
Rolex and Tudor foster a culture of innovation, precision, and collaboration. Employees are encouraged to excel and contribute to the brand's legacy of excellence. The work environment is dynamic and supportive, promoting professional growth and creativity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.