- Location
- 12 Mount St (View map)London W1K 2RDUK
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 7, 2026
About TOTEME
TOTEME is a Stockholm-based fashion house founded in 2014 by Elin Kling and Karl Lindman. Its collections span ready-to-wear, shoes, bags and accessories, sold through its own stores, online and selected retailers. Roles cover design and product development, retail, wholesale and the functions supporting those activities.
TOTEME is seeking a full-time Sales Advisor for its Mount Street store in London, with an immediate start. The role delivers personalized client service, builds lasting relationships, drives sales, supports styling and visual merchandising, and contributes to store operations and the house’s sustainability strategy; it reports to the Store Manager.
Role & Responsibilities
- Deliver a personalized customer experience aligned with TOTEME’s values.
- Build and nurture long-term client relationships through clienteling.
- Work independently and collaboratively to execute efficient workflows and achieve sales targets.
- Provide styling advice and maintain impeccable visual merchandising and store presentation.
- Contribute to daily store operations.
- Share insights and feedback with the team and management on customer needs, product requests, and trends.
- Analyze and work toward key performance indicators (KPIs) and business goals.
- Contribute to TOTEME’s social and environmental sustainability strategy and responsible business practices.
Qualifications
- At least two years of experience in fashion retail, ideally in the luxury sector.
- Demonstrated success delivering outstanding customer service, building strong client relationships, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent written and spoken English; additional languages are a plus.
- Available to work a flexible schedule, including evenings and weekends.
- Dedicated TOTEME ambassador who embodies its culture and values.
- Genuinely curious about people and motivated to understand the client base.
- Passionate about delivering a luxury experience that exceeds client expectations.
- Driven and results-oriented, with a proactive and positive mindset.
- Highly organized and structured, with an eye for detail.
Skills
Experience
At least two years in fashion retail, ideally in the luxury sector.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
TOTEME’s job descriptions emphasize collaboration across design, product development, retail and operations. Store roles combine client relationships, styling and day-to-day operational work, while office roles support the house’s international activities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.