TOTEME People Operations Generalist

About TOTEME

TOTEME is a Stockholm-based fashion house founded in 2014 by Elin Kling and Karl Lindman. Its collections span ready-to-wear, shoes, bags and accessories, sold through its own stores, online and selected retailers. Roles cover design and product development, retail, wholesale and the functions supporting those activities.

Role & Responsibilities

• Serve as the first point of People support for European Store Managers and selected first-line leaders at headquarters.
• Support the Regional Retail Manager with day-to-day people matters across the European retail organization.
• Guide managers on employee relations, performance, absence, policies, and other day-to-day people matters, escalating complex cases to the manager.
• Coordinate payroll input and liaise with local payroll providers across relevant European markets.
• Support employment compliance and maintain local People processes and documentation appropriately.
• Coordinate onboarding and offboarding.
• Coordinate and support retail recruitment.
• Maintain accurate employee data and documentation in HiBob HRIS.
• Identify opportunities to improve and standardize People Operations processes across Europe.
• Partner with the wider People team to ensure consistent global People practices.
• Understand TOTEME's sustainability commitments and contribute to responsible business practices.

Qualifications

• Relevant higher education in HR, People & Culture, Business Administration, or a related field.
• A couple of years of broad experience in People Operations or HR.
• Experience working with payroll and compensation and benefits coordination.
• Experience in a retail organization or a similar international, multi-site environment.
• Good knowledge of French employment practices and HR requirements.
• Knowledge of other European markets.
• Right to work in Europe.
• Fluent written and spoken English; French preferred.

Skills

Experience

A couple of years of broad experience in People Operations or HR; experience working with payroll and compensation and benefits coordination; experience in a retail organization or a similar international, multi-site environment.

Education

Relevant higher education in HR, People & Culture, Business Administration, or a related field.

Culture

TOTEME’s job descriptions emphasize collaboration across design, product development, retail and operations. Store roles combine client relationships, styling and day-to-day operational work, while office roles support the house’s international activities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.