TOTEME People Operations Generalist

Shanghai Shanghai China

Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 7, 2026

About TOTEME

TOTEME is a Stockholm-based fashion house founded in 2014 by Elin Kling and Karl Lindman. Its collections span ready-to-wear, shoes, bags and accessories, sold through its own stores, online and selected retailers. Roles cover design and product development, retail, wholesale and the functions supporting those activities.

TOTEME is seeking a full-time People Operations Generalist to support compliant, consistent People Operations across retail and office, primarily in China. Based at the Shanghai office with an immediate start, the role reports to the General Manager in China, with a dotted line to the global People & Culture team in Stockholm.

Role & Responsibilities

  • Serve as the first point of People support for Store Managers in China and potentially first-line leaders at the Shanghai office.
  • Support the Regional Retail Manager with day-to-day people matters across the China retail organization.
  • Advise managers on employee relations, performance, absence, policies and other day-to-day people matters, escalating complex cases to the headquarters People & Culture team.
  • Coordinate payroll preparation, calculation and validation with local payroll providers, ensuring accurate and timely processing.
  • Support employment compliance, including statutory reporting, government filings and maintenance of required employee documentation.
  • Prepare employment contracts, amendments, offer letters and other employee documentation.
  • Coordinate onboarding and offboarding.
  • Coordinate and support retail recruitment with local managers.
  • Maintain accurate employee data and documentation in the HRIS.
  • Identify opportunities to improve and standardize People Operations processes across China while ensuring alignment with local requirements and global policies.
  • Partner with the wider People & Culture team to ensure consistent global People practices.

Qualifications

  • Relevant higher education in HR, People & Culture, Business Administration or a related field.
  • A couple of years of broad experience in People Operations or HR.
  • Experience working with payroll and coordinating Compensation & Benefits.
  • Experience in a retail organization or a similar international, multi-site environment.
  • Good knowledge of Chinese employment practices and HR requirements.
  • Knowledge of other APAC markets.
  • Fluent written and spoken English and Mandarin Chinese.

Skills

Excellent communication skills. Excellent organizational and problem-solving skills. Positive, can-do attitude. Ability to work independently and as part of a team. HRIS

Experience

A couple of years of broad experience in People Operations or HR; experience working with payroll and coordinating Compensation & Benefits; experience in a retail organization or similar international, multi-site environment.

Education

Relevant higher education in HR, People & Culture, Business Administration or a related field.

Workplace

The role is situated in Shanghai, Shanghai, China.

The setting China

Explore jobs in China.

Culture

TOTEME’s job descriptions emphasize collaboration across design, product development, retail and operations. Store roles combine client relationships, styling and day-to-day operational work, while office roles support the house’s international activities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

TOTEME

TOTEME People Operations Generalist

Shanghai, China

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