Tory Burch Visual Merchandising Manager

About Tory Burch

Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.

Role & Responsibilities

• Support the Senior Director of Visual Merchandising, ROA & Japan, in planning and executing visual initiatives across the SEA, Korea and AUS regions.
• Help create compelling store environments that promote the brand, showcase merchandise to drive sales and deliver an engaging customer experience.
• Maintain regional communication channels to cascade visual merchandising guidelines, plans and strategies to visual merchandising teams, operations teams and store managers across direct retail, wholesale and travel retail channels.
• Elevate, adapt and implement visual guidelines, including window presentations and in-store displays.
• Develop strategies to uphold visual merchandising standards, exercising independent judgment and discretion.
• Liaise between field teams and the corporate office, communicating field-level successes, opportunities and needs, and coordinate with the Senior Director of Visual Merchandising, ROA & Japan.
• Build strong working relationships with corporate teams, store management, and wholesale and travel retail partners.
• Embody the brand aesthetic, a strong sense of fashion and a positive, enthusiastic attitude; contribute to brand and operating standards that support consistency.
• Help update and localize Global Visual Standards, and provide related support and training.
• Resolve store-specific merchandising opportunities through adaptations for regional and market needs, store architecture, inventory levels and business trends.
• Support the planning, execution and follow-up of key rollouts and initiatives in the assigned areas.
• Travel frequently and make onsite visits to provide timely coaching, training and feedback; visit stores regularly to ensure visual merchandising standards meet guidelines.
• Manage and review photos; hold weekly touch-bases with in-store visual leads and store management, including weekly recaps of opportunities and successes.
• Ensure appropriate contacts and partners receive seasonal directives and other visual merchandising materials.
• Coordinate orders and logistics to maintain each location’s prop and fixture package and required visual elements.
• Train and partner with visual merchandising talent in the field.
• Participate in developing visual merchandising educational and training tools.
• Coordinate and conduct regional visual training sessions and workshops.
• Onboard new hires and train them in visual merchandising standards and guidelines.
• Handle special projects as needed; support new store openings and events when required; provide some retail support and maintenance.

Qualifications

• At least 5 years of visual merchandising, installation and store operations experience with a luxury goods retailer.
• Strong organizational and management skills, with the ability to multitask.
• Well-developed written and verbal communication skills, including the ability to present material in an organized and compelling manner.
• Ability to balance maintenance and installations on a rolling calendar.
• Ability to conduct installations outside standard working and retail boutique hours, including early mornings, evenings and weekends.
• Fluent English; proficiency in other Asian languages, such as Korean, is a plus.
• Proficiency in Word, PowerPoint and Excel.
• Photoshop and Illustrator proficiency preferred.
• Ability to work independently, show strong initiative across multiple project types and meet aggressive timelines.

Skills

Experience

At least 5 years of visual merchandising, installation and store operations experience with a luxury goods retailer.

Benefits

Generous employee discount; access to exclusive sample sales; free on-demand executive coaching; benefits supporting mental and physical health, financial security and overall wellness.

Culture

Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.