- Location
- Wrentham Massachusetts USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Tory Burch
Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.
The Sales Associate builds customer relationships, achieves personal sales goals, delivers informed and brand-aligned service, and supports store operations and loss prevention. The role requires one to three years of high-volume retail experience and flexible availability, including overnight, evening, holiday and weekend shifts; it is full-time.
Role & Responsibilities
- Build and maintain new and existing customer relationships to drive business and meet personal sales goals.
- Create a compelling customer experience through selling skills and extensive product knowledge.
- Communicate the Tory Burch brand philosophy and lifestyle to colleagues and customers.
- Follow and maintain sales and operational policies and procedures.
- Deliver a transformational client experience and drive sales while supporting the visual and operational aspects of the role and contributing to loss prevention.
Qualifications
- One to three years of experience in a high-volume, customer-driven retail environment.
- Strong personal selling and customer relations experience, with verbal and written communication skills.
- Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday and weekend shifts.
- Ability to lift at least 40 lbs and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods.
Skills
Experience
One to three years in a high-volume, customer-driven retail environment.
Workplace
This position is based in Wrentham, Massachusetts, USA, within easy reach of Boston.
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Benefits
Employee discount; access to exclusive special offers; paid volunteer days; benefits supporting health, financial security and wellness; Retail Excellence Programs in Styling, Coaching and Brand Ambassador development; supportive retail leaders.
Culture
Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tory Burch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Sales Advisor», «Client Advisor», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.