- Location
- Central Valley New York USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Tory Burch
Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.
Tory Burch seeks a part-time Sales Associate in Central Valley, New York, to achieve sales goals, build client relationships and deliver a transformational boutique experience while upholding brand and operational standards. The role requires 1–3 years of experience in a high-volume retail environment and open availability for a flexible schedule, including overnight, evening, holiday and weekend shifts.
Role & Responsibilities
- Meet personal sales and performance metric goals.
- Build and maintain new and existing customer relationships.
- Maintain an organized client book that strengthens customer relationships and generates consistent, proactive sales in line with the clienteling philosophy.
- Monitor business activity and drive sales through clienteling, outreach and events as well as walk-in traffic.
- Lead by example and model behavior that reflects the company’s core values.
- Manage conflict appropriately and take ownership of one’s contribution to team dynamics.
- Contribute to a positive, professional, productive and team-oriented atmosphere.
- Help deliver each stage of the transformational customer experience.
- Apply effective selling skills and use extensive product knowledge to provide high-level customer service.
- Take ownership of the boutique customer experience, tailoring it to the customer demographic and developing and maintaining productive customer relationships.
- Maintain a “One Company” perspective when handling charge sends, returns and similar transactions.
- Use technology tools that support the customer experience effectively.
- Communicate Tory Burch’s brand philosophy and lifestyle to colleagues and customers.
- Embody the brand aesthetic, a strong sense of fashion and an enthusiastic attitude.
- Help maintain brand and operating standards and store presentation standards.
- Use in-store technology to create a transformational customer experience.
- Follow sales and operational policies and procedures.
- Process POS transactions and capture customer information accurately; assist with operational and back-of-house activities as needed.
- Follow policies and procedures with a focus on loss prevention and operational excellence.
- Understand and use in-store radio communications and technology tools, observing proper etiquette.
- Manage competing tasks and priorities carefully to achieve desired outcomes.
Qualifications
- 1–3 years of experience in a high-volume, customer-driven retail environment.
- Experience in personal selling and customer relations, with strong verbal and written communication skills.
- Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday and weekend shifts.
- Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods.
Skills
Experience
1–3 years in a high-volume, customer-driven retail environment.
Workplace
This position is based in Central Valley, New York, USA, within easy reach of New York City.
Explore jobs in New York or in the USA.
Benefits
Competitive pay and rewards for high performance; benefits supporting mental and physical health, financial security and wellness; employee discount and access to exclusive special offers; Retail Excellence Programs in Styling, Coaching and Brand Ambassador development; paid volunteer days.
Culture
Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tory Burch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Sales Advisor», «Client Advisor», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.