- Location
- Merrimack New Hampshire USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Tory Burch
Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.
Tory Burch is hiring a part-time Sales Associate in Merrimack, New Hampshire. The role focuses on sales goals, clienteling, customer experience, brand representation, and store operations; compensation is USD 15.00, with the offer based on relevant experience and work location.
Role & Responsibilities
- Achieve personal sales and metric goals.
- Build and maintain new and existing customer relationships; maintain an organized client book that strengthens those relationships and generates consistent, proactive sales in line with the clienteling philosophy.
- Monitor business trends and generate sales through clienteling, outreach, and events, rather than relying solely on walk-in traffic.
- Lead by example and model behavior that reflects company values; manage conflict appropriately and take ownership of contributions to team dynamics.
- Demonstrate maturity and integrity, and contribute to a fun, professional, productive, team-oriented environment.
- Help deliver the five stages of the transformational customer experience; use strong selling skills and extensive product knowledge, and take ownership of the boutique experience by tailoring it to customer demographics and maintaining productive customer relationships.
- Maintain a One Company perspective on charge sends, returns, and other transactions that support a positive customer experience.
- Understand and use technology tools that support the customer experience.
- Communicate Tory Burch’s brand philosophy and lifestyle; embody the brand aesthetic, fashion awareness, and an enthusiastic attitude.
- Maintain brand and operating standards, support brand consistency, and assist with store presentation.
- Use in-store technology to create a transformational customer experience.
- Follow sales and operational policies and procedures; accurately process POS transactions and capture customer information, and assist with operational and back-of-house activities as needed.
- Follow policies and procedures with a focus on loss prevention and operational excellence.
- Understand and use in-store radio communication and technology tools with proper etiquette.
- Manage multiple tasks and priorities with attention to detail to achieve desired outcomes.
Qualifications
- 1–3 years of experience in a high-volume, customer-driven retail environment.
- Strong personal selling and customer relations experience, with verbal and written communication skills.
- Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday, and weekend shifts.
- Ability to lift at least 40 lbs and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
Skills
Experience
1–3 years in a high-volume, customer-driven retail environment; strong personal selling and customer relations experience.
Workplace
The successful candidate will be located in Merrimack, New Hampshire, USA, with easy access to Manchester.
Explore jobs in the USA.
Benefits
Employee discount; access to exclusive special offers; benefits supporting mental and physical health, financial security, and wellness; paid volunteer days; retail excellence programs in styling, coaching, and brand ambassadorship; supportive retail leaders.
Culture
Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tory Burch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.