Tory Burch Client Advisor

Richmond British Columbia Canada

Employment
Part-Time
Seniority
Entry-Level
Posted
Nov 1, 2026

About Tory Burch

Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.

The Sales Associate builds customer relationships, drives sales, delivers a distinctive client experience and communicates Tory Burch’s brand philosophy while upholding sales, operational and loss-prevention standards. This is a part-time position in Richmond, with compensation of CAD 15–19, based on relevant experience and work location.

Role & Responsibilities

  • Build and maintain new and existing customer relationships to drive business and meet personal sales goals.
  • Create an engaging customer experience by applying selling skills and extensive product knowledge.
  • Communicate Tory Burch’s brand philosophy and lifestyle to colleagues and customers.
  • Follow and maintain all sales and operational policies and procedures.
  • Support loss prevention.

Qualifications

  • One to three years of experience in a high-volume, customer-driven retail environment.
  • Strong personal selling and customer relations experience.
  • Strong verbal and written communication skills.
  • Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday and weekend shifts.
  • Ability to lift at least 40 lb, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods.

Skills

Personal selling Customer relations Verbal communication Written communication Product knowledge Styling Visual awareness Operational awareness Loss prevention

Experience

One to three years in a high-volume, customer-driven retail environment.

Workplace

The successful candidate will be located in Richmond, British Columbia, Canada, with easy access to Vancouver.

The setting British Columbia

Explore jobs in British Columbia or in Canada.

Benefits

Competitive pay and performance rewards; benefits supporting mental and physical health, financial security and overall wellness; employee discount and access to exclusive special offers; Retail Excellence Programs in Styling, Coaching and Brand Ambassador; paid volunteer days.

Culture

Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tory Burch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tory Burch

Tory Burch Client Advisor

Richmond, Canada

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