- Location
- Palo Alto California USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Tory Burch
Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.
The Assistant Store Manager partners with store leadership to develop the team, elevate selling and service capabilities, oversee daily operations and deliver exceptional client experiences. The compensation range is USD 26–31, with offers based on relevant experience and work location; full-time position.
Role & Responsibilities
- Partner with the General Manager and/or Assistant General Manager as a critical leadership resource, providing store staff with guidance and supporting their development.
- Work with the leadership team to create a productive environment where customers receive an extraordinary experience, employees can perform at their best and the business thrives.
- Develop and maintain staff selling and service skills, as well as personal selling and service skills.
- Oversee day-to-day store operations and contribute to running a successful business with an authentic approach.
- Monitor team sales targets and metrics.
- Oversee the development of client relationships.
- Set clear goals and expectations and hold the team accountable to high standards of excellence.
- Build a high-caliber team focused on delivering an exceptional retail experience.
Qualifications
- Undergraduate degree; a business- or fashion-related discipline is a plus.
- 2–4 years of management experience in a luxury or service-driven environment.
- Prior experience as a manager is a plus.
- Proven track record of success.
- Open availability for a flexible schedule that meets business needs, including overnight, evening, holiday and weekend shifts.
- Occasional overnight travel may be required.
- Ability to lift at least 40 lbs and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods.
Skills
Experience
2–4 years of management experience in a luxury or service-driven environment; prior experience as a manager is a plus.
Education
Undergraduate degree; a business- or fashion-related discipline is a plus.
Workplace
The role is situated in Palo Alto, California, USA — conveniently close to San Francisco.
Explore jobs in the USA.
Benefits
Employee discount and access to exclusive special offers; paid volunteer days; benefits supporting health, financial security and wellness; Retail Excellence Programs in Styling, Coaching and Brand Ambassador development.
Culture
Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tory Burch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Assistant Boutique Manager», «Deputy Store Manager», «Assistant Shop Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.