- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Tory Burch
Founded in New York in 2004, Tory Burch is an American luxury lifestyle brand distinguished by its expressive use of color, signature prints and modern interpretation of classic style. Its collections span ready-to-wear, handbags, footwear and accessories, reaching an international clientele through a global retail and digital presence. As an employer, the company offers opportunities across design, merchandising, retail, technology and corporate functions, combining creative ambition with commercial expertise. Employees contribute to a founder-led business whose identity connects personal style with purpose. Women’s empowerment remains central to this identity, notably through the Tory Burch Foundation’s support for women entrepreneurs.
The Assistant General Manager partners with the General Manager to develop the team, strengthen selling and service skills, and oversee daily store operations while advancing client relationships and business initiatives. The role requires 3–5 years of management experience, an undergraduate degree, and a proven track record of success.
Role & Responsibilities
- Partner with the General Manager to create a productive environment where customers receive an extraordinary experience, employees can perform at their best, and the business thrives.
- Develop and maintain staff selling and service skills.
- Oversee day-to-day store operations.
- Develop client relationships and drive business initiatives.
- Set clear goals and expectations and hold team members accountable to high standards.
- Build a high-performing talent team focused on an exceptional retail experience.
Qualifications
- Undergraduate degree; a business- or fashion-related discipline is a plus.
- Proven track record of success.
Experience
3–5 years of management experience.
Education
Undergraduate degree; a business- or fashion-related discipline is a plus.
Workplace
The successful candidate will be located in New York City, New York, USA.
Explore jobs in the USA.
Benefits
Benefits to support health, financial security, and overall wellness; generous employee discount and access to exclusive offers; paid volunteer days; retail excellence programs in styling, coaching, and brand ambassadorship. Benefits highlights are available to employees working over 30 hours.
Culture
Tory Burch’s workplace culture reflects the brand’s entrepreneurial spirit and optimistic outlook, bringing together creative expression, commercial ambition and a collaborative approach to building a global fashion business. Its commitment to women’s empowerment gives the company a distinctive sense of purpose, connecting its identity as an employer with its broader mission to support women’s ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tory Burch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Assistant Retail Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.