Too Faced Senior Manager, Global Education

About Too Faced

Too Faced is a globally recognized prestige beauty brand celebrated for its playful glamour, innovative formulas, and unapologetically feminine spirit. Founded in 1998 and now part of The Estée Lauder Companies, the house blends artistry, joy, and high-performance cosmetics to inspire confidence and self-expression. As an employer, Too Faced offers a dynamic, creative environment where entrepreneurial energy meets the scale and resources of a leading global beauty group. Its teams are encouraged to think boldly, champion inclusivity, and bring emotion and imagination to every product, campaign, and consumer experience, helping shape the future of modern makeup culture.

Role & Responsibilities

• Identify training needs and new ways of working in response to organizational and technological change.
• Develop, lead and facilitate national core training programs in liaison with Global Education.
• Build the team's product knowledge and keep it current with trends and product development.
• Work with Trainers to develop regional Sales and Training strategies.
• Maintain and manage training room facilities, kits and assets.
• Develop team competencies and advance innovation in digital education programs.
• Lead and motivate Trainers and retail teams, fostering an environment that encourages and challenges them to achieve excellence.
• Ensure education programs, activities and training reflect the brand's values and standards.
• Recruit and hire Trainers and provide their orientation.
• Identify opportunities to develop the training, leadership and artistic abilities of the education team.
• Oversee Trainer schedules and the effectiveness of collaboration with SEE's in the field.
• Visit stores to follow up on core training, implement department strategies, develop the abilities of Crew, Trainers and SEE's, and lead by example.
• Provide employees with clear, constructive performance feedback.
• Ensure consistent and effective communication.
• Build a solution-focused, collaborative relationship with the National Sales Manager to identify opportunities to drive sales and KPI results in the field.
• Work with the National Sales Manager to develop strategies that strengthen leadership competencies across regional sales and training partnerships.
• Build relationships with department heads to create and implement the national strategy.
• Coordinate with relevant departments to support the execution of marketing and PR activities, events and related online creative communications.
• Foster an open, positive and supportive environment grounded in professionalism.
• Build the brand's social media profile in compliance with social media guidelines and requirements.
• Develop the training team's ability to promote brand launches and provide press quotes and industry trends as required by the PR team.
• Support media events, including presentations, masterclasses, one-on-one interviews, studio events and brand community projects, to build brand awareness.
• Support retail event planning, conduct makeup demonstrations and masterclasses, and provide makeup direction to event artists when required.
• Manage the education budget and track expenditures against departmental and regional budget allocations.
• Ensure timely submission and accuracy of credit card statements and expense reports, and manage company-owned asset processes.
• Help ensure training equipment meets regional needs and standards.
• Help ensure training premises are maintained, clean, functional and properly equipped, and help maintain the security and control of training equipment and materials.

Qualifications

• Exceptional facilitation and presentation skills.
• Strategic thinking.
• Confident leadership and communication skills.
• High motivation and determination to succeed.
• Excellent makeup artistry ability.
• Passion for people and personal development.
• Creative agility.
• Knowledge of the brand and industry.
• Commitment to achieving brand objectives.
• Entrepreneurial mindset.

Skills

Culture

Too Faced fosters a vibrant, creative workplace where individuality, self-expression, and a playful approach to beauty are celebrated. As an employer, the brand encourages collaboration, innovation, and a bold entrepreneurial spirit, empowering teams to bring joy, confidence, and glamour to every customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.