Too Faced Creative Operations Manager

About Too Faced

Too Faced is a globally recognized prestige beauty brand celebrated for its playful glamour, innovative formulas, and unapologetically feminine spirit. Founded in 1998 and now part of The Estée Lauder Companies, the house blends artistry, joy, and high-performance cosmetics to inspire confidence and self-expression. As an employer, Too Faced offers a dynamic, creative environment where entrepreneurial energy meets the scale and resources of a leading global beauty group. Its teams are encouraged to think boldly, champion inclusivity, and bring emotion and imagination to every product, campaign, and consumer experience, helping shape the future of modern makeup culture.

Role & Responsibilities

• Manage the New Product Launch, Commercial Innovation, and Special Projects workstreams, tracking and communicating milestones, deliverables, timelines, and resourcing through project trackers and Wrike.
• Serve as the Creative point of contact for Creative Design, Marketing, and Packaging teams.
• Partner with Creative and Packaging teams to manage workload, timelines, and priorities, and provide weekly status updates, including in meetings with Marketing and the Creative Director.
• Attend weekly Marketing and Packaging cross-functional meetings and provide project updates for leadership packaging meetings.
• Manage creative programs end to end, from briefing through final asset delivery.
• Maintain and update creative status reports, project trackers, and key timeline documents.
• Create, update, and maintain Wrike timelines for seasonal programs to keep teams on track toward major milestones.
• Communicate timeline updates, project status, risks, and escalations to cross-functional and regional partners.
• Maintain a strong understanding of the brand marketing calendar, including brief deadlines and their impact on creative execution.
• Partner with Marketing to drive timing and review briefs, ensuring strategy, objectives, and required content are clear before briefing Creative teams.
• Support concept development and 360 ideation for priority programs with Creative and cross-functional teams, with Executive Director support as needed.
• Work with Creative teams to resource projects and clarify priorities, marketing objectives, deliverables, and timing implications.
• Receive creative requests with cross-functional teams and facilitate effective communication from brief through asset delivery.
• Ensure regional and cross-functional feedback and inputs are captured and integrated throughout creative development.
• Manage pre-production and shoot preparation in partnership with Content Production.
• Build and maintain shot lists with Art Directors for assigned programs.
• Partner with Content Production, Creative, Marketing, and cross-functional teams to align shoot needs, deliverables, and timelines.
• Partner with Content Production to manage post-production timelines and communicate asset delivery expectations to Creative and cross-functional teams.
• Partner with Production to develop or recalibrate timelines as needed, communicating updates to cross-functional teams and regional partners.
• Guide Creative and cross-functional teams through asset delivery milestones.
• Monitor asset timing, identify potential delays, and proactively communicate risks.
• Provide solution-oriented next steps when assets are delayed or deadlines may be missed.
• Ensure final deliverables are accurate, on time, and aligned with brand and business needs.

Qualifications

• At least 5 years of relevant experience in a creative, beauty, fashion, retail, or consumer goods environment.
• Strong organizational and project management skills, including the ability to manage complex 360 programs across multiple creative channels.
• Experience managing timelines, trackers, workflow tools, and cross-functional project communication.
• Strong understanding of creative development, production, post-production, and asset delivery processes.
• Ability to manage time independently and partner effectively with teams under tight deadlines.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Experience using project management platforms such as Wrike preferred.
• Ability to build strong working relationships with Creative, Marketing, Product Development, Packaging, Global Supply Chain, regional teams, and external partners.
• Highly organized and detail-oriented.
• Strong project management and timeline ownership.
• Clear and proactive communication.
• Collaborative approach to cross-functional partnership.
• Solutions-oriented and calm under pressure.
• Strong sense of urgency and accountability.
• Ability to manage competing priorities.
• Creative operations mindset.
• Strong follow-through from brief to delivery.
• Flexible and adaptable in a fast-paced environment.

Skills

Experience

At least 5 years in a creative, beauty, fashion, retail, or consumer goods environment.

Compensation

The base compensation for this position ranges from USD 87,550 to USD 143,800 per annum.

Benefits

Eligible employees may receive medical, dental, and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; paid leave; education-related programs; paid holidays; and vacation time. Many benefits are subsidized or fully paid by the company. The role is also eligible for a competitive bonus program, with potential for overachievement based on performance and company results.

Culture

Too Faced fosters a vibrant, creative workplace where individuality, self-expression, and a playful approach to beauty are celebrated. As an employer, the brand encourages collaboration, innovation, and a bold entrepreneurial spirit, empowering teams to bring joy, confidence, and glamour to every customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.