Too Faced Counter Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Too Faced Counter Lead in London—drive sales and brand excellence at retail beauty counter for Estée Lauder.
Role & Responsibilities
- Drive sales performance and achieve daily/weekly targets through effective selling and service delivery
- Maintain brand credibility and professional image through consistent adherence to company and retailer procedures
- Plan and execute visual merchandising layouts aligned with brand guidelines and commercial objectives
- Manage daily stock replenishment and monitor inventory to minimize loss and ensure product availability
- Develop and implement local marketing and events initiatives in coordination with retailer activity
- Leverage digital tools and social media to enhance brand image and drive consumer engagement
- Recruit and retain loyal consumers through targeted retention strategies and relationship building
- Ensure operational excellence by maintaining retail standards, displays, messaging, and pricing consistency
- Handle refunds and complaints in accordance with company guidelines while maintaining customer satisfaction
- Monitor competitor activities and market trends, identifying opportunities to enhance product performance
- Lead team execution of brand strategy and embody brand values as a brand ambassador
- Maintain health and safety compliance and create a secure working environment for customers
Qualifications
- Experience in fast-paced retail or consumer-facing environments
- Commercial understanding and awareness of the beauty/cosmetics industry
- Demonstrated ability to drive self-development and continuous improvement
- Effective communication, organization, and prioritization skills
Skills
Experience
Proven experience in a fast-paced retail or consumer-facing sales environment, with demonstrated ability to drive sales turnover and manage point-of-sale operations. Commercial acumen and understanding of industry dynamics required.
Education
Secondary education or equivalent; further retail management qualifications preferred.
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Too Faced, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Counter Manager», «Point of Sale Lead», «Retail Counter Lead», «Beauty Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.