Too Faced Counter Lead
- Employment
- Full-Time
- Seniority
- Lead
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Too Faced Counter Lead at Sephora Glasgow — lead sales, operations, and brand strategy at the beauty counter.
Role & Responsibilities
- Drive sales turnover and market share growth while maintaining consistent consumer focus and premium brand positioning
- Achieve daily and weekly sales targets through effective selling, superior service delivery, and adherence to retail standards
- Manage visual merchandising layout and promotional execution in accordance with brand guidelines and commercial strategy
- Develop and implement a consumer recruitment and retention strategy to build a loyal customer base
- Maintain comprehensive product knowledge to deliver industry-leading experiences and ensure products meet consumer needs
- Ensure counter operations meet excellence standards including product quality, housekeeping, displays, messaging, and pricing
- Review retail standards daily and take corrective action to maintain required performance levels
- Manage stock replenishment, deliveries, and associated administration within company timeframes
- Implement all company security policies and procedures to minimize stock loss
- Execute brand strategy locally, ensuring brand values are represented and aligned with retailer activity
- Monitor competitor activities and identify missed market opportunities
- Leverage social media and digital tools to drive business performance while protecting and enhancing brand image
- Manage refunds and consumer complaints in line with company guidelines, consulting with area management as appropriate
- Create and maintain a safe working environment in compliance with company and retailer health and safety policies
- Prepare and deliver accurate information and commercial reports to support decision-making
Qualifications
- Experience in a fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of the beauty and fragrance industry
- Effective communication, organization, and prioritization skills
- Ability to drive self-development and continuous improvement
Skills
Experience
Experience in a fast-paced retail and/or consumer-facing environment is required. Knowledge of the beauty, cosmetics, or fragrance sector is essential, with demonstrated commercial awareness and proven ability to drive sales performance in a retail setting.
Education
Secondary education or equivalent; further qualifications in retail management, sales, or beauty industry credentials are advantageous but not mandatory.
Workplace
The successful candidate will be located in Glasgow, Scotland, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Too Faced, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Brand Lead», «Counter Manager», «Sales Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.