Tommy Hilfiger Supervisor

Location
York England UK
Employment
Contract
Seniority
Supervisor
Posted
Sep 30, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger Supervisor, York Pop Up – fixed-term 12-month retail leadership role managing team, sales, and brand standards.

Role & Responsibilities

  • Ensure efficient shop floor operations and achievement of customer service, sales, and profit objectives
  • Support management team across personnel, product, merchandising, business processes and store results
  • Participate in weekly management meetings and staff briefings
  • Communicate marketing and sales promotions clearly to all team members
  • Drive shop floor sales and exceed store targets by motivating the team and delivering exemplary customer journeys
  • Foster a positive store environment through fair and consistent treatment of customers and colleagues
  • Support team in delivering business strategy with comprehensive training on product knowledge and store maintenance
  • Achieve company standards for personal sales results, including sales versus budgets, sales per hour, and units per transaction
  • Perform manager-on-duty functions including store opening, closing, and sales floor management
  • Build and maintain repeat customer relationships through delivery of spirited, unparalleled service
  • Execute visual merchandising directives for sales floor and back room; review and refine continuously
  • Develop talent pool for key positions in collaboration with management team

Qualifications

  • Previous track record in supervisory or specialist roles within premium or luxury retail
  • Demonstrated people management experience with ability to resolve conflict and disagreements
  • Effective communication skills with proven ability to build relationships
  • Team player mentality with recognition of others' contributions and achievements
  • Confidence in delivering constructive feedback that promotes positive behavioral change
  • Ability to work well with change and adapt quickly with pace
  • Energetic and authentic presence on the shop floor
  • Can-do approach with initiative to identify and implement in-store solutions

Skills

Retail operations management Team leadership and motivation Sales floor management Visual merchandising execution Customer service excellence Conflict resolution Sales performance management Staff training and development

Experience

Previous supervisory or specialist experience within premium or luxury retail brands, combined with demonstrated people management capability.

Education

None explicitly stated; assume secondary education minimum as is standard for retail supervisory roles in UK.

Workplace

The successful candidate will be located in York, England, UK.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Supervisor», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Supervisor

York, UK

Continue to the application.

Country and Language