Tommy Hilfiger Supervisor, Retail
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger Supervisor role in Bridgend, UK. Lead retail operations and team at premium outlet location.
Role & Responsibilities
- Ensure efficient shop floor operations achieving highest levels of customer service, sales and profit
- Support management team in managing all personnel, product and merchandising functions, business processes and store results
- Participate in weekly management and staff meetings
- Communicate all marketing and sales promotions clearly to staff
- Drive shop floor sales and exceed store targets by motivating team members and delivering exemplary customer experiences
- Foster positive store environment by treating customers and colleagues fairly and consistently
- Support team delivery of business strategy through consistent training on product knowledge and store maintenance
- Achieve company standards and personal sales targets including sales versus budgets, sales per hour and units per transaction
- Perform manager-on-duty functions including store opening and closing procedures
- Build and maintain focus on quality customer relationships and repeat customer base development
- Execute visual merchandising directives for sales floor and back room per company standards
- Collaborate with management team to develop talent pool and identify potential successors for key positions
Qualifications
- Previous track record of supervisory or specialist roles within a premium or luxury brand
- Previous people management experience with ability to resolve conflict and unproductive disagreements
- Effective communication skills with ability to build relationships with ease
- Team player who recognises and celebrates contributions and achievements of others
- Confidence in giving constructive feedback that promotes positive behavioural change
Skills
Experience
Previous supervisory or specialist-level retail experience within a premium or luxury brand environment, with demonstrated people management capability and track record of delivering sales results.
Workplace
This position is based in Bridgend, Wales, UK, within easy reach of Cardiff.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Supervisor», «Floor Supervisor», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.