- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €23,500–31,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger, a globally recognized lifestyle brand founded in 1985, seeks a Sales Associate for its Rome Outlet Village location. The role involves delivering an excellent customer experience through adherence to PVH's selling ceremony protocols, maintaining store operations and visual merchandising standards, and achieving sales objectives and key performance indicators. The successful candidate will engage customers across both the Tommy Hilfiger and Tommy Jeans collections while supporting store efficiency through cashier oversight, CRM registrations, and inventory management.
Role & Responsibilities
- Deliver excellent customer service by applying Tommy Hilfiger's selling ceremony guidelines and personalizing client interactions
- Maintain sales floor and stock areas in perfect order, collaborating with visual merchandising and warehouse teams to facilitate merchandise replenishment and accessibility
- Oversee checkout operations to ensure efficient and personalized transactions, guiding customers toward CRM enrollment for loyalty programs
- Uphold visual merchandising standards proactively throughout the store at all times
- Achieve personal sales targets and key performance indicators aligned with store objectives
- Participate in morning briefings, training sessions, and role-play activities to develop selling and product knowledge competencies
- Execute tax-free procedures correctly and manage fitting room operations
- Contribute product feedback and share best practices with the team through designated communication channels
Qualifications
- Strong interpersonal and customer service capabilities
- Comprehensive knowledge of the Tommy Hilfiger brand identity and values
- Product competency and familiarity with current collections
- Awareness of fashion market trends and social media platforms
- Proficiency in oral and written English communication
- Outstanding organizational and operational skills
Skills
Experience
Previous retail or customer service experience in a luxury or lifestyle brand environment is beneficial; demonstrated ability to exceed sales targets and maintain service excellence.
Education
Secondary education or equivalent; professional certifications in retail, customer service, or fashion are considered advantageous.
Workplace
The role is situated in Rome, Lazio, Italy.
Compensation
The base compensation for this position ranges from EUR 23,500 to EUR 31,000 per annum.
Benefits
Competitive compensation and benefits package responsive to employee needs; professional growth opportunities and career development support within PVH; equal employment opportunity commitment and inclusive work environment.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Client Advisor», «Sales Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.