Tommy Hilfiger Style Advisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Sales Advisor position at Tommy Hilfiger and Calvin Klein's retail location in De Bijenkorf, Rotterdam. This part-time role (8 hours per week) is central to maintaining the brand's service excellence standards and customer experience. The incumbent will be responsible for delivering exceptional customer service, fostering brand advocacy, and driving store performance through deep product knowledge, relationship-building, and proactive sales engagement.

Role & Responsibilities

• Deliver exceptional customer service and maintain high levels of customer satisfaction through attentive engagement on the sales floor
• Serve as the primary contact for authorizing discounts and resolving customer inquiries in a professional manner
• Act as a brand ambassador, demonstrating in-depth product knowledge and articulating the values of Tommy Hilfiger and Calvin Klein
• Build and cultivate lasting professional relationships with customers through personalized service
• Curate complete outfits for customers and provide tailored product recommendations aligned with individual style preferences
• Assess customer needs accurately and furnish comprehensive guidance on product features and benefits
• Drive achievement of store KPIs and contribute constructive suggestions for operational and sales improvements
• Maintain meticulous standards in store presentation, visual merchandising, and warehouse organization

Qualifications

• Prior experience in hospitality or retail environments
• Excellent verbal and interpersonal communication skills with an aptitude for building rapport
• Collaborative team player who recognizes and celebrates the contributions of colleagues
• Adaptability and comfort with rapid pace of change in a dynamic retail setting
• Energetic presence with authentic engagement on the sales floor
• Solution-oriented mindset and proactive approach to problem-solving within store operations

Skills

Experience

Prior retail or hospitality experience required; demonstrated success in fast-paced customer-facing environments is preferred.

Education

Secondary education or equivalent; retail training or certification is advantageous but not essential.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.