- Location
- Roosendaal North Brabant Netherlands
- Address
- Rosada 53, 4703 TB Roosendaal View map
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Store Supervisor to lead retail operations at its Roosendaal Outlet location, reporting to the store management team. The supervisor will oversee shop floor activities, manage personnel and merchandising functions, drive sales performance against targets, and maintain the brand's premium retail standards. This is a full-time role working 32 hours per week, combining operational excellence with exceptional customer service delivery and team leadership.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve optimal levels of customer service, sales performance, and profitability
- Support management team in overseeing personnel, product merchandising, business processes, and financial results
- Participate in weekly management meetings and staff briefings to align on strategy and initiatives
- Communicate marketing and promotional campaigns clearly to team members and reinforce execution
- Drive sales performance by motivating the team to exceed store targets whilst delivering exemplary customer experiences
- Foster a positive and fair store environment through consistent treatment of customers and colleagues
- Lead product knowledge training and ensure adherence to store maintenance and visual merchandising standards
- Achieve personal sales targets including sales-to-budget ratios, sales per hour (SPH), and units per transaction (UPT)
- Execute manager-on-duty functions, including store opening and closing procedures and sales floor management
- Develop repeat customer relationships through staff accountability and delivery of exceptional service standards
- Ensure visual merchandising and back-room organization align with brand directives and maintain consistency
- Collaborate with management to develop talent succession planning for key positions
Qualifications
- Proven track record in supervisory or specialist roles within a premium or luxury retail environment
- Demonstrated people management experience with ability to resolve conflict and unproductive disagreements
- Effective communication skills and ability to build relationships with ease
- Team player who recognizes and celebrates contributions and achievements of others
- Confident in delivering constructive feedback that drives positive behavioral change
- Adaptability and willingness to embrace change, working with pace and agility
- Energetic and authentic presence on the shop floor
- Proactive problem-solving approach with entrepreneurial initiative
Skills
Experience
Previous supervisory or specialist experience in a premium or luxury brand environment is essential. Candidates must have hands-on people management experience and a demonstrated ability to drive sales performance in a retail setting.
Education
No specific formal educational requirements are stated; however, knowledge of retail best practices, product merchandising, and business performance metrics is expected.
Workplace
The role is situated in Roosendaal, North Brabant, Netherlands — conveniently close to Rotterdam.
Explore jobs in the Netherlands.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Floor Supervisor», «Store Operations Supervisor», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.