Tommy Hilfiger Store Supervisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks an experienced Store Supervisor to lead daily retail floor operations and inspire a high-performing team at its Roermond outlet location. The role demands exceptional people management capabilities, with responsibility for driving sales targets, ensuring exemplary customer service, executing visual merchandising standards, and supporting the management team across all operational functions. The Supervisor plays a pivotal role in embodying the brand's values of entrepreneurial spirit and accessibility while maintaining the highest standards of in-store excellence.

Role & Responsibilities

• Ensure efficient shop floor operations to achieve the highest levels of customer service, sales and profitability
• Support the management team in overseeing all personnel, product, merchandising functions, business processes and store results
• Participate in weekly management and staff meetings and communicate marketing and sales promotions clearly to team members
• Drive shop floor sales and exceed store targets by motivating the team while delivering an exemplary customer store experience
• Consistently foster a positive store environment by treating all customers and colleagues fairly and consistently
• Support team delivery of business strategy and ensure consistent training on product knowledge and store maintenance
• Meet company standards and personal sales targets including sales against budgets, sales per hour and units per transaction
• Perform manager-on-duty functions including store opening and closing procedures and sales floor management
• Focus staff on the importance of quality relationships with internal and external customers
• Ensure staff accountability in building repeat customer relationships through unparalleled service
• Execute and review visual merchandising best practices across the sales floor and back room for consistency
• Collaborate with management to build a talent pool for key positions and identify potential successors

Qualifications

• Previous supervisory or specialist roles within premium or luxury retail brands
• Proven people management experience with demonstrated ability to resolve conflicts and disagreements
• Strong communication skills with ability to build relationships with ease
• Track record as a collaborative team player who recognizes and celebrates colleagues' contributions and achievements
• Confidence in delivering feedback that promotes positive behavioral change
• Proven ability to manage change, adapt quickly and work at pace in dynamic environments
• Energetic and authentic demeanor with commanding presence on the sales floor
• Initiative-driven problem-solving approach with 'can-do' attitude toward in-store challenges

Skills

Experience

Previous track record in supervisory or specialist roles within a premium or luxury retail environment, combined with proven people management experience demonstrating the ability to resolve conflict and foster productive team dynamics.

Education

No specific educational requirement stated.

Compensation

The base compensation for this position is EUR 17.39 per hour.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.