Tommy Hilfiger Store Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Store Supervisor at Tommy Hilfiger Oxford. Lead retail operations, manage team, and drive sales in this full-time supervisory role.
Role & Responsibilities
- Ensure efficient shop floor operations to deliver exceptional customer service, drive sales, and maximise profit
- Lead and manage all personnel, coordinating product placement and merchandising functions
- Participate in weekly management meetings and communicate marketing and sales promotions to staff
- Drive shop floor sales and motivate the team to exceed store targets whilst creating an exemplary customer journey
- Foster a positive store experience by treating all customers and colleagues fairly and consistently
- Deliver training on product knowledge and store maintenance to ensure business strategy implementation
- Achieve personal sales results and key performance indicators including sales versus budget and units per transaction
- Perform manager-on-duty functions, manage store opening and closing procedures, and oversee daily sales floor operations
- Build strong internal and external customer relationships and develop a repeat customer base through spirited service
- Execute visual merchandising directives and ensure consistency across the sales floor and back room
- Support the management team in building a talent pool and identifying potential successors for key positions
Qualifications
- Track record of supervisory or specialist roles within a premium or luxury brand
- Proven people management experience with ability to resolve conflict and disagreements
- Effective communication skills with strong relationship-building abilities
- Team player who recognises and celebrates colleague contributions and achievements
- Confident in delivering constructive feedback that promotes positive behavioural change
- Ability to adapt quickly to change and work at pace
- Energetic and authentic presence on the shop floor
- Problem-solving orientation with a 'can do' mindset and initiative for in-store solutions
Skills
Experience
Previous supervisory or specialist roles within premium or luxury retail environments, with demonstrated people management experience and the ability to resolve conflict and build productive working relationships.
Workplace
The successful candidate will be located in Oxford, England, UK, with easy access to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Manager», «Retail Supervisor», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.