- Location
- Lelystad Flevoland Netherlands
- Address
- Batavia Stad, Bataviaplein 316, 8242 PV Lelystad View map
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an experienced Store Supervisor to lead retail operations at its Lelystad Outlet location, ensuring exceptional customer service, sales performance, and brand standards. The supervisor will oversee shop-floor efficiency, support the management team across personnel and merchandising functions, drive sales targets through team motivation, and maintain rigorous visual merchandising standards. This full-time role demands a leader who embodies the brand's values of entrepreneurial spirit, agility, and customer obsession.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve highest levels of customer service, sales and profitability
- Support the management team in overseeing all personnel, product and merchandising functions, business processes and store results
- Participate in weekly management meetings and regular staff briefings
- Communicate marketing and sales promotions clearly to all team members
- Drive shop floor sales and exceed store targets through team motivation whilst delivering exemplary customer experiences
- Foster consistently positive store environment by treating all customers and colleagues fairly and with respect
- Support team delivery of business strategy through consistent training on product knowledge and store maintenance
- Achieve company standards for personal sales results including sales versus budget, sales per hour (SPH) and units per transaction (UPT)
- Perform manager-on-duty functions including store opening/closing and sales floor management
- Build quality relationships with internal and external customers and ensure staff accountability for repeat business
- Execute and monitor visual merchandising directives and best practices across sales floor and back room
- Collaborate with management team to develop talent pipeline for key positions and potential successors
Qualifications
- Previous supervisory or specialist-level experience within a premium or luxury brand environment
- Proven people management experience with demonstrated ability to resolve conflict and disagreements constructively
- Effective communication skills with natural ability to build relationships
- Team player mentality with recognition and celebration of others' contributions and achievements
- Confidence in delivering feedback that promotes positive behavioral change
- Adaptability and ability to work with pace in a fast-evolving retail environment
- Energetic and authentic presence on the shop floor
- Initiative-driven problem-solving approach with 'can do' attitude
Skills
Experience
Previous track record in supervisory or specialist roles within a premium or luxury retail brand, with demonstrated experience in people management and driving sales performance.
Workplace
The successful candidate will be located in Lelystad, Flevoland, Netherlands, with easy access to Amsterdam.
Explore jobs in the Netherlands.
Benefits
Competitive and comprehensive benefits program including protection, peace of mind and workplace flexibility designed to support associates both at home and at work.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Retail Operations Supervisor», «Shop Floor Manager», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.