- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an experienced Store Manager to lead retail operations, drive sales performance, and oversee team development at a flagship store location. The role encompasses strategic business analysis, daily operational execution, talent recruitment and coaching, and consistent brand representation. The Store Manager will partner with Assistant and Associate Managers to deliver exceptional customer experiences while managing controllable expenses and maintaining operational excellence.
Role & Responsibilities
- Lead store operational functions including opening, closing, and daily sales floor activities
- Conduct strategic business analysis and communicate performance opportunities to senior leadership
- Drive top-line sales results while managing controllable expenses and profit margins
- Recruit, develop, and manage store team performance in partnership with Assistant and Associate Managers
- Deliver exceptional customer experiences through engagement, product knowledge, and brand-aligned interactions
- Implement and support long-term initiatives to improve team development and store performance
- Oversee inventory control and RFID management systems in alignment with brand standards
- Direct payroll and scheduling strategies in accordance with company policies and budgetary guidelines
- Enforce all company policies, procedures, and loss prevention protocols
- Maintain visual merchandising and product presentation standards across the sales floor
- Process, restock, and remerchendise inventory according to brand vision and seasonal requirements
Qualifications
- Proven experience in a Store Manager or senior retail leadership role with demonstrated key holder responsibilities
- Track record of team development and talent management in a retail environment
- Demonstrated ability to lead by example and manage daily operations while supporting broader business objectives
- Strong strategic thinking and real-time problem-solving capabilities
- Bachelor's degree or Associate degree preferred; high school diploma or equivalent required
- Ability to work flexible schedules including nights, weekends, and holiday availability
Skills
Experience
Prior experience in a Store Manager or senior leadership role with demonstrated key holder responsibilities and team development skills. Proven ability to lead by example, think strategically, resolve complex issues in real-time, and manage daily operations while supporting broader store goals.
Education
Bachelor's or Associate degree preferred; high school diploma or equivalent required.
Workplace
The successful candidate will be located in Tempe, Arizona, USA, with easy access to Phoenix.
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Benefits
Brand discount up to 75% off, medical insurance, vision insurance, dental insurance, life insurance, disability insurance, 401(k) with above-market contribution, paid time off and company-paid holidays, flexible work schedules and seasonal hours, wellbeing programs and tools, Care.com services for childcare and elder care, tuition reimbursement for education assistance, retirement savings plan.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Store Manager», «Store Operations Manager», «General Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.