- Location
- Oklahoma City Oklahoma USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an accomplished Store Manager to lead retail operations and drive financial performance at a flagship location. The role encompasses full P&L accountability, team development and recruitment, visual merchandising strategy, inventory management, and customer experience optimization. The successful candidate will uphold the brand's distinctive positioning while developing high-performing associates and executing merchandising initiatives that align with corporate strategy.
Role & Responsibilities
- Generate sales revenue and profit while minimizing losses and ensuring visually distinctive, impeccably maintained store environment
- Identify and implement strategic initiatives to achieve and exceed business goals and KPIs
- Oversee customer service standards and ensure consistent brand representation through personal and professional appearance
- Manage all store personnel including hiring, training, motivation and performance supervision to reinforce brand positioning
- Develop associates across product knowledge, merchandising, operations, customer service and career advancement
- Take full accountability for store productivity, profitability, staffing and inventory results including sales growth tracking
- Maintain highest security and safety protocols; conduct problem analysis and generate solutions
- Manage controllable expenses including payroll allocation and expense reduction initiatives
- Execute merchandising strategy including markdown analysis, replenishment timing, inventory organization and floor presentation
- Represent Tommy Hilfiger in community partnerships and attend mall management meetings to identify traffic and sales opportunities
- Lead by example and maintain team morale through professional, respectful and courteous treatment of all staff
Qualifications
- Proven retail management experience with demonstrated success in multi-unit or high-volume store environments
- Strong financial acumen with ability to manage P&L, control expenses and drive profitability
- Exceptional leadership capabilities with track record of hiring, developing and retaining strong management and sales teams
- Advanced communication skills—both written and verbal—suitable for liaison role between store operations, corporate support services and external partners
- Deep product knowledge and merchandising expertise with ability to analyze sales trends and optimize inventory mix
- Demonstrated ability to maintain store standards, security protocols and operational compliance
- Customer-centric mindset with commitment to delivering exceptional brand experience
Skills
Experience
Minimum 3–5 years of retail management experience, preferably in an assistant store manager or store manager capacity within a branded, multi-unit environment. Demonstrated track record of driving sales growth, building high-performance teams, and executing operational excellence.
Education
High school diploma or equivalent required; Bachelor's degree preferred.
Workplace
The role is situated in Oklahoma City, Oklahoma, USA.
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Benefits
Medical insurance, vision insurance, dental insurance, life insurance, disability insurance, 401(k) with above-market contribution, paid holidays, paid time off, flexible work schedules, seasonal hours, wellbeing programs and tools, Care.com services (childcare, elder care, adoption preparation, pet care), tuition reimbursement for continued education, associate discount on company outlets and e-commerce.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Manager», «Store Operations Manager», «General Manager - Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.