- Location
- New Orleans Louisiana USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
The Store Manager oversees all aspects of Tommy Hilfiger retail store operations, including sales performance, staff recruitment and development, visual merchandising, inventory management, and expense control. Reporting to the Market, Area, or District Manager, this role combines strategic business management with hands-on leadership to generate profitability, maintain brand standards, and deliver exceptional customer service across the store environment.
Role & Responsibilities
- Generate sales and profit while maintaining the store's visual distinction and impeccable presentation
- Identify and implement strategies and initiatives to achieve and exceed business goals
- Oversee customer service standards at the highest possible level and ensure consistent brand representation
- Hire, train, motivate, and supervise management and sales staff who embody the Tommy Hilfiger brand image
- Manage time effectively, prioritize tasks, and supervise the sales floor to ensure customer and associate awareness
- Develop all associates to be knowledgeable in product, merchandising, operations, customer service, and sales
- Understand and comply with all company policies, procedures, and operations; maintain security and safety awareness
- Manage all controllable expenses, including payroll allocation and inventory shrinkage
- Maintain thorough knowledge of stockroom organization and systems; replenish merchandise on a timely basis
- Communicate professionally with associates and all support services (Human Resources, Loss Prevention, Operations, Merchants)
- Analyze and react to business needs; identify top sellers and slow sellers to fulfill merchandising strategy
- Establish solid partnerships with mall, local community, and corporate partners to increase store traffic and sales
- Execute markdowns and re-merchandise as needed; maintain organization of merchandise, fixtures, and hardware
Qualifications
- Strong presentation and communication skills representative of the Tommy Hilfiger brand image
- Leadership experience with the ability to hire, train, and motivate a diverse team
- Proficiency in retail operations, inventory management, and loss prevention
- Problem-solving abilities and attention to detail
- Knowledge of point-of-sale systems and retail merchandising practices
Skills
Experience
Proven retail management experience with demonstrated success in leading store operations, driving sales growth, and managing teams in a fast-paced retail environment. Prior experience in a luxury or fashion retail setting is preferred.
Education
High school diploma or equivalent; bachelor's degree in business, retail management, or related field preferred.
Workplace
The successful candidate will be located in New Orleans, Louisiana, USA.
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Benefits
Medical insurance, vision insurance, dental insurance, life insurance, disability insurance, 401(k) with above-market contributions, company-paid holidays, paid time off, seasonal hours, flexible work schedules, childcare and elder care services through Care.com, pet care services, adoption preparation support, backup care reimbursement, tuition reimbursement for continued education, associate discount on company outlets and e-commerce purchases.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Retail Operations Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.