- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
PVH seeks an experienced Store Manager for its Tommy Hilfiger flagship location in Istanbul's İstinyepark shopping center. This role leads the store team to deliver exceptional customer experience, manage sales performance and KPIs, oversee staff development and recruitment, and execute strategic initiatives aligned with the retail calendar. The incumbent will analyze business data, address performance gaps through coaching and training, and cultivate partnerships with neighboring retailers.
Role & Responsibilities
- Exemplify and enforce exceptional Customer Experience (CX) standards throughout the store
- Identify and remediate CX deficiencies through feedback analysis, targeted training, and staff coaching
- Foster collaborative relationships with neighboring retail tenants and conduct competitive market analysis
- Monitor current trends and develop insights into customer profiles through community engagement
- Develop and oversee professional advancement of store personnel in collaboration with Deputy Managers
- Manage performance evaluations, propose tailored development plans, and lead recruitment initiatives
- Qualify staffing and FTE requirements with the Area Manager
- Oversee workforce planning and scheduling managed by Deputy Managers
- Coordinate store priorities and operational calendars through regular team mechanisms
- Analyze business performance metrics and KPIs using data insights to drive sales improvements
Qualifications
- Minimum 5 years' experience in a comparable Store Manager or similar role within a structured retail environment
- Highly developed business acumen and financial literacy
- Strong communication and collaboration skills across all levels
- Exceptional attention to detail and organizational capabilities
- Demonstrated ability to work effectively under pressure and meet strict deadlines
- Fluent in English, both written and spoken
Skills
Experience
Minimum 5 years in a Store Manager or equivalent role within a structured retail or fashion-retail environment, with demonstrated success in driving sales, managing teams, and optimizing customer experience in a multi-brand or premium retail setting.
Education
Secondary education or equivalent; tertiary education in Business, Retail Management, or a related field is advantageous.
Workplace
This position is based in Istanbul, Istanbul, Turkey.
Explore jobs in Turkey.
Benefits
Flexible hybrid working model (Work Smart) with autonomy over schedule and location; premium Headspace wellness subscription; PVH University professional development programs; employee discounts on Calvin Klein and Tommy Hilfiger; volunteering opportunities; comprehensive wellbeing support programs.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager», «Brand Store Director», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.